Job Application Essay Example | Topics and Well Written Essays - 1500 words

Job Application - Essay Example Another means that I process requests are the correspondence between PCDUO’s and other Customer Service. The bulk of the correspondences are requests for processing claims and reviewing and or verifying of claims if processed correctly. The tasks also involve me having to write sent back letters to an inquisitor regarding balance billing, letter of credible coverage, or explaining to a provider why a claim is either denied correctly or paid correctly, and to submit an appeal if it’s an appealable denial. Be it a correspondence in STELLENT or PCDUO, I would carefully analyze each requests and cross reference it to the CHAMPVA policy manual and CSC/CPD desk procedures to determine whether to do a send back letter to the inquisitor, or to have the claim reprocessed. If a claim needs to be reprocessed, I would place the request through the â€Å"reprocessing worksheet† to inform CPD why the claim was denied, how much to pay the provider, whether to over ride timely f iling because evidence exist of timely submission, and give the specific instructions on how to reprocess the claim. My dedication to effective communication speaks well during my tenure since all my written correspondence, not once did I received a send back letter from a Supervisor or a â€Å"reprocessing worksheet† from CDP due to inaccurate or incomplete data. I always make sure that I check the policy manual and or CSC/CPD desk procedures and reference it to my correspondence to ensure efficacy and factualness of my judgment. Another example wherein I used my written communication skills to obtain needed information to respond to inquiries and provide information was when I was on active duty as a Guardsman in the Air Force. Being part of the chain of command, I would respond to daily inquiries through email from senior commanders and from junior personnel that involves critical matters pertaining to deployments,